I had a great experience at Honest 1-Auto Care in May 2021. I thought my catalytic converter had been stolen, because my car was making a loud rattling sound and there's been a rash of cc thefts recently. Turns out, the rattling was just because the heat shield had come loose! I felt silly for not being able to tell the difference, but I wasn't met with any judgement from the folks at Honest Auto Care. As a young woman who is often treated condescendingly by people who work at auto shops, I really appreciated that they just told me clearly and professionally what was wrong, without making me feel stupid for not knowing. They fixed the heat shields at no cost. In addition, they offered the service of spray painting the catalytic converter to deter potential future thieves. Since I live in an area where many of them are being stolen, I decided to take them up on this, which cost $30. The whole visit took about 20min and I was really satisfied with the whole experience. I would definitely recommend Honest Auto Care, and I will definitely be returning!