Falcon Heights Auto Repair

(651) 504-3953updated hours:
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 4:00 PM
5

friendly staff

1

I really wanted to give this place a higher review, and their front desk people are very nice. But unfortunately, I had a lot of issues and ended up taking my car to another shop to fix their mistakes (paying a lot of extra $$). I brought my car here because of a mystery vibration. They diagnosed it as a faulty drive shaft, and ordered a new one. One week later, they installed it, and realized they diagnosed it wrong. I do understand that happens. So now they tell me it is the transfer case and tell me they are re-installing my old drive shaft. A couple of days later, they install the new transfer case, and return the car to me. First thing I notice is grease all over my interior. I spent time cleaning it off my steering wheel, dash, and floor. Bigger issue: my car has a new noise that didn't exist before. At this point, I scheduled an appointment at a different mechanic. Within hours, they tell me the drive shaft was installed wrong and was missing bolts. They re-installed it and thank goodness, that nightmare is over. I would not recommend at all (but Turbo Tim's was great!!).

Gracia, thank you for your business! My apologies for the workmanship on your drive shaft. I am happy to hear that the store manager made it right by paying the repair bill from another shop. I look forward in the future helping you with repairs. General Manager 3/10/2023

- Honest-1 Auto Care Hamline Hoyt
5

Very kind people! Will continue to use Honest-1!

5

5

5

Prompt service.

5

I have been bringing our cars to Honest One for years and have always experienced excellent service. The technicians are skilled, timely, friendly and competent.

Thank you for your kind words, look forward to seeing you again. Owner Peter.

- Honest-1 Auto Care Hamline Hoyt
5

Great service

5

I took the car in because the check engine light was on and it needed an oil change. It would require a diagnostic, but when the light didn't come on they knocked the diagnostic off the bill but still cleaned-up the codes. Its nice to be able to trust that they will do the right thing and it keeps you coming back. I have always had a good experience with Honest-1.

4

Efficient work and these guys are great people.

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