Most of my experiences have been excellent. This time I am not happy. I was charged for a diagnostic $127.51 when I told them what needed to be fixed. Funds were limited so I could only pay for the diagnostic. A waste of my money. (p.s. All I got for my money was them repeating to me what I already told them.)
Catherine, I am sorry to hear that you were dissatisfied with your recent visit. I spoke to the manager who advised you on the 27th. He stated, as does the paperwork, that the information relayed to him was that the ABS light was on, and the diagnosis amount ($112.43+fees) was approved by you to pinpoint the source of the light coming on. Was that not your recollection of the conversation? I'm happy to go into more detail if you would like to speak over the phone, please call me at 651-654-5434. Again, I apologize for your dissatisfaction, and would like to resolve this issue. Thank you for your business. Jonathan Nygren, Area Manager
- Honest-1 Auto Care Hamline Hoyt